Privacy Policy

Welcome to Yani's Blessings (https://yanisblessings.com). We are a small homemade bakery in Addis Ababa, Ethiopia, offering granola, cupcakes, cookies, cakes, and gift boxes. We respect your privacy and want you to understand what information we collect and how we use it.

This Privacy Policy applies to visitors and customers who use our website in English or Amharic, place standard orders through the cart, submit custom order requests, or contact us through our forms.

Depending on how you use our website, we may collect:

• Contact information — such as your name, phone number, email address, and delivery address when you place an order or send us a message.
• Order information — items you select, quantities, prices shown at checkout, delivery or pickup preference, notes, and order status.
• Custom order details — product type (e.g. birthday cake, gift box), preferred date, flavor preferences, budget range, special messages, and any text you provide in custom order forms.
• Uploaded images — inspiration photos you attach to custom order requests (for example, cake design references).
• Technical information — basic data such as browser type, device type, and pages visited, often collected through cookies or analytics tools (see below).
• Communication records — messages you send by email, WhatsApp, or through our contact form.

We do not intentionally collect sensitive personal data (such as government ID numbers) through the website. Please do not send unnecessary sensitive information in order notes or messages.

We use your information to:

• Receive, confirm, prepare, and deliver (or arrange pickup for) your orders.
• Respond to custom cake and custom gift box requests and follow up with quotes or questions.
• Send order notifications to our team by email so we can process requests promptly.
• Contact you about your order by phone, WhatsApp, or email when needed.
• Improve our website, menu, and customer experience.
• Comply with reasonable legal or safety requirements when applicable.

We do not sell your personal information to third parties for marketing purposes.

When you place an order or submit a custom request on our website, order details are stored in our business systems and a notification is sent to our team by email through our email service provider. This helps us see new orders quickly and serve you on time.

Please make sure your phone number and address are correct so we can reach you about delivery or pickup.

If you upload an inspiration image with a custom order, we use it only to understand your request and prepare your order. We do not use your photos for public marketing unless you give us clear written permission.

Uploaded images may be stored on our content or hosting systems for as long as needed to complete the order and for reasonable business records.

We take reasonable steps to protect your information, including secure connections (HTTPS) on our website and limiting access to order data to authorized team members.

No method of transmission over the internet is 100% secure. While we work to protect your data, we cannot guarantee absolute security.

Our website may use cookies and similar technologies to remember preferences (such as language selection between English and Amharic), keep your shopping cart working, and understand how visitors use the site.

You can control cookies through your browser settings. Disabling some cookies may affect how certain features work (for example, language preference or cart).

We may use trusted third-party services to run our website and business, such as:

• Website hosting and analytics (e.g. Vercel Analytics in production).
• Email delivery for order and contact notifications (e.g. Resend).
• Content management for our menu and product information (e.g. Sanity).
• Payment-related communication when you pay by bank transfer or Telebirr (handled outside the website checkout in many cases).

These providers process data according to their own privacy policies. We choose services that help us operate reliably and only share what is needed for each purpose.

We keep order and contact records for as long as needed to fulfill orders, handle questions or disputes, and maintain basic business records. We may delete or anonymize older data when it is no longer needed.

You may:

• Ask what personal information we hold about you related to an order or inquiry.
• Request correction of inaccurate contact or delivery details.
• Ask us to delete certain information where reasonable and not required for legal or business records.
• Opt out of non-essential marketing messages (we send few, if any, promotional messages).

To exercise these rights, contact us using the details below. We will respond within a reasonable time.

Our website is not directed at children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us so we can remove it.

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page will change when we do. Continued use of the website after updates means you accept the revised policy.